Shipping Policy

Shipping Coverage

Sonali Jewels offers shipping services across Bangladesh. We ensure your precious jewelry reaches you safely and securely.

• Nationwide delivery available
• Same-day delivery in Dhaka for orders placed before 2 PM
• 2-3 business days for other major cities
• 3-5 business days for remote areas

Shipping Charges

Packaging & Security

We take utmost care in packaging your jewelry to ensure it arrives in perfect condition:

• Premium gift packaging included with every order
• Tamper-proof sealing for security
• Insured shipping for high-value items
• Real-time tracking available
• Signature required upon delivery

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS and email. You can track your order status in real-time through our website or by contacting our customer service team.

International Shipping

For international orders, please contact us directly at sales@sonalijewels.com or call +880 1234-567890. We'll provide you with a custom quote based on your location and order details.

Delivery Issues

If you experience any issues with your delivery:

• Contact us within 24 hours of scheduled delivery
• Provide your order number and tracking details
• We will investigate and resolve the issue promptly
• Compensation or re-delivery will be arranged if needed